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frequently asked

q: Where are you Based?

In the UK - Amazing friendly service from a family business base in Devon.

q: How soon can I have my order?

Normally within a few days (some lighting are special order and have an extended delivery time), you will receive a tracking email sent day before delivery.

q: What delivery companies do we use?

Normally Royal Mail or DPD and occasionally DHL & Fedex.

q: Are you the cheapest?

We aim to have the best prices you will find online.

q: Opening times?

Mon - Fri 9pm 5pm Local phone number which is answered quickly - 01626 336007

q: Do we offer free delivery?

No how ever just one delivery cost £5.95 no matter how much you order.

q: Do we offer discount codes?

No sorry we do not offer or support any discount codes.

q: Do we have Hidden costs at checkout?

NO we are not that sort of company, what you see is what you pay.

q: Can I get a better price for multiple items or a large order?

NO unfortunately we do not offer any additional discounts.

q: I am TRADE can I get a better prices?

NO our web prices normally are better than TRADE.

q: Can I get new customer discount?

NO sorry.


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